LU
Ling U
Senior Product Designer
CONTACT
tzelingu@gmail.com
858.243.5987
www.lingu.design
San Francisco, CA
WHO AM I
I pair my dedication to work and obsessive attention to detail with an empathetic approach to solve problems.
I’m not afraid of failing fast in order to get feedback and craft a better experience. Using this method, I thrive on creating simple solutions for complex scenarios.
SKILLS
User research
Low to high-fidelity wireframes
Prototyping
Usability testing
Design system
Visual design
Communicate effectively
Collaborate cross-functionally
Work independently
TOOLS
EXPERIENCE
Senior Product Designer
Brightline
3/2022 – 9/2024
Led design features to better enable care in internal provider tool (Slot-based scheduling, Content discoverability) as well as contributed to existing member-facing web app and native mobile app
Crafted new and updated existing components in design system to match current Figma features
Collaborated with product and engineering leads and conducted research to shape projects before handing them off to development
Product Designer
Evolus
8/2020 – 3/2022
Built design system from the ground up to create holistic experience for all users of our three digital products
Designed and shipped features for both mobile and web (native mobile app, desktop web app, internal sales tool) in an agile timeline
Led conception and prototyping for new products as well as feature enhancements with a user-centered mindset
Created onboarding document for future product designers with specifics about accessing staging, design workflows, detailed descriptions of all digital products, and tips to succeed
Head Baker
B. Patisserie • San Francisco, CA
4/2013 – 8/2019
Joined fast-paced bakery in nascent stage and helped elevate service and product line to help owners win a James Beard award in 2018
Managed daily production and inventory with a diverse team of 15. Produced and assembled over 1,200 desserts weekly
Collaborated with chef/owner Belinda Leong to execute her high-level visions for daily operation and holidays/special events
Independently formulated and tested recipes as well as contributed to the seasonal menu with original desserts
EDUCATION
Designlab UX Academy
User Experience Design
Intensive program to establish foundation of UX design fundamentals
Comprised of 480+ hours of coursework including 3 major capstone projects using the design thinking process
Colby College
B.A. in East Asian Studies • Waterville, ME
Honors in East Asian Studies. Goldfarb Center Student Research Fellow for marginalized communities. Magna Cum Laude